Product Designer


Walmart Canada


Publicis Sapient
Prev. SapientRazorfish


My Walmart App: Scan & Go: First-Time On-boarding


1.5 months


My Walmart App: S&G: First Time On-Boarding

For this project, I led the UX direction in creating a new customer on-boarding experience with the goal of communicating the value and ease of use of the Scan & Go feature.

Collaborating with our client product owner, engineering team, visual illustrator and copy writer we were able to implement changes based off insights of previously conducted user testing to enhance the first time experience for a customer.

UX flow walkthrough

The Problem

In-store app experiences are a fairly new product experience within the Canadian retail market. We had to take into account certain use cases such as bagging items as you scan along or how to add produce to your cart with the app.

These cases required changes to be made to the app’s on-boarding experience that would help introduce the customer to new interactions and help guide them while shopping.


This projects full process will be fully uploaded, check back in a few days or contact me to learn more


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